Where do you ship to?
We ship our prints worldwide. For more details please see below.
How long will it take for my print to be delivered?
On average we can ship most prints within 7-10 days. We specially produce your print at our London fine art print studio, it is then sent on to the Scarlet for signing. Once signed it is despatched on to you.
We send our prints in robust packaging via a tracked postal/courier service. Once dispatched a print usually takes the following time to reach its destination:
UK: Next Day
Europe: 5-7 Days
US: 7-10 Days
Australia & Rest of the World: 7-10 Days
How much are P&P charges?
We charge the following for tracked and insured shipping costs for unframed prints.
Australia & Rest of the World: £18
Can you frame prints?
Currently we are not offering this out across the shop. There are plans to add this in the future
Can I return my print?
Yes, non bespoke or customised prints can be returned with the 'certificate of authenticity' in suitable packaging and posted with insurance.
Are the prints enhanced from the original?
Images that originate from film are made by scanning at high resolution from the original transparency or negative. The digital files are then cleaned and dusted and may be colour balanced or retouched according to the photographer/art director's instruction. Images taken on digital cameras skip the scanning process but the rest is the same. See the caption for further details.
How should I care for my print?
Keep your print out of direct sunlight and away from unusually hot, cold or damp conditions.